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Tips for High Volume Hiring

Organizations pursuing high-volume hiring propel job creation and fuel economic growth. Unfortunately, filling high-volume requisitions isn’t for the faint of heart.

When you’re dealing with mass hiring, you need creative and practical ways to complete it. Talent is one of the most coveted assets, and organizations succeed only when they have the right skills and talent in the pipeline.

What is High-Volume Hiring?

High-volume hiring refers to the practice of filling a high-number open requisitions within a short timeframe. High-volume hiring seeks to fill many available job positions within a limited time.

Organizations and sectors that use high-volume hiring face seasonal hiring periods and experience massive organizational growth or shifts. For instance, a construction company may conduct a mass-hiring exercise to find construction workers for an unusually large project. If that same company specializes in an area like road repair that is impacted by climate, they may hire hundreds for the spring and summer months, but wind hiring down in the fall.

High Volume Hiring Challenges

The Covid-19 pandemic had far-reaching implications on individuals, families, and organizations. Businesses sustained job losses, mass resignations, and supply chain disruptions. They are still finding it hard to identify, train and keep new hires–not to mention their struggle to keep mass hiring initiatives organized.

So obviously, high volume hiring is a challenge at a time of mass resignation with employees are quitting jobs at record highs. HR managers must respond to these dynamic shifts with creativity and agility in attracting, hiring, and retaining talent that’s in high demand.

And with mounting pressure, industries that rely on mass hiring are getting more creative by the day. For instance, TikTok is maximizing video resumes, with companies such as Chipotle, Great Clips, Target, and Shopify trying out TikTok to fill entry-level positions.

Other common challenges for dealing with mass hiring include:

  • Time crunch. It takes a lot of time to place an ad and to officially onboard the first group of new hires. Where possible, look to automate common, repetitive tasks.
  • Interview process overload. Successful high-volume recruitments rely heavily on efficient application screening. Software can help hiring managers quickly focus on the best qualified applicants, while also supporting DEI initiatives.
  • Analysis paralysis. High volume application processes need to be strategically conducted and executed to manage stress and anxiety. This means having a screening plan in place before recruiting begins.
  • Providing a positive candidate experience. It’s easy to focus on getting the job positions filled, but don’t forget about the people behind the job applications. Provide positive feedback and highlight benefits and positive experiences to new hires.

Strategies for High Volume Hiring

Let’s discuss tips for high-volume hiring. These tips will help you navigate the existing challenge of mass resignations and help you identify, attract, and retain high-demand employees facing high turnover rates.

  1.) Alignment with hiring managers

Misalignment is the source of all problems in recruitment and onboarding exercises. The slightest disconnect with the hiring team can cause major problems in the recruitment process. Ensure that you’re on good terms with all the hiring managers before going far in the hiring process.

You can use the following three tips to ensure internal alignment with hiring managers:

  • Identifying overarching key performance goals
  • Identify different tasks that support or complement each performance goal
  • Identify the skills and proficiencies that will help the hire succeed in their work

By identifying the relevant skills needed to succeed in a certain position, you enable new hires to develop feedback mechanisms and understand and respond to customer needs.

  2.) Put quality first

When you have a pile of requisitions, it doesn’t mean you need more candidates. It means you need quality new hires to get the job done. One way to get quality candidates is to write job descriptions that match the people you want to hire.

Your job description will appeal to the caliber of people you want to hire. Quality job descriptions will clarify the values and attitudes needed for the job and appeal to the right candidates for an open requisition.

You can use the following tips to craft a job description that targets the best candidates:

  • Tell job stories. Tell your candidates why the position is the ideal place to work based on a job story that transcends the job description.
  • Communicate your culture. Clearly state the values and characteristics defining your company’s culture and describe how you view and reward success.
  • Emphasize and impact. Every job candidate has this question in mind, “what’s in it for me?” when they skim dozens of job postings. Most candidates are looking for something intangible – something rewarding and satisfying and worth their time and effort. So, ensure that your job description stipulates the rewards and benefits, tangible and intangible, that come with the job position.

For instance, LinkedIn job postings encourage quality applicants. LinkedIn postings give candidates a personalized window that clarifies the open position and helps them decide whether it’s right for them.

  3.) Create a ‘candidate-first application’ process

Research by Indeed found that 42% of applicants find lengthy job postings intimidating. They found long applications as the most frustrating parts of the application process.

So, while Snapchat’s snaplication model may seem impractical at first glance, it presents a creative and unique opportunity for creating mobile-first and super-speedy applications. Mobile phones and mobile apps will help organizations deploy a candidate-first application process.

Some of the best practices for candidate-first application include:

  • Talent intelligence. Always be where your applicants are – TikTok, LinkedIn, Facebook, or Twitter; surround yourself with potential candidates and hires. Talent intelligence drills down on candidates based on geography or location.
  • Mobile-optimization. Ensure that your job application process is mobile-optimized. According to Indeed, more than 50% of job applicants use their mobile phones to navigate job postings.

Using and optimizing mobile phones is especially significant to hourly workers who don’t have access to desktop computers. So, ensure that your application process supports a pipeline of potential candidates who may not necessarily have the means or access to application materials or devices.

  • Keep it short. Create a one-click application process and reduce candidate friction. If this model doesn’t work for you, keep the application questions to a minimum. Enable candidates to apply using their social profiles and pre-populate text boxes to avoid lengthy applications.

Focusing exclusively on job candidates helps you fill open positions faster, saving you time and money on resume screening processes.

  4.) Expand your reach

Now that you’ve created crafty job descriptions and targeted quality candidates, it’s time to put your job posting in front of as many eyes as possible. The more people you reach, the higher the likelihood that you’ll receive more quality applications.

Some of the tactics you can use to amplify the reach of your job postings include:

  • Encourage current employees to share postings with their network and add personal touches
  • Give people something creative and compelling to talk (and share) about by adding images and video
  • Consider sponsoring job posts through job boards, or boosting your social posts

Tip: It’s crucial to keep an eye on who comments, shares, or likes your job postings on social and say thank you. Expressing gratitude may go a long way in attracting the pipeline of potential candidates and new hires.

  5.) Speed up with talent rediscovery

Talent rediscovery involves digging and searching your resume databases to find relevant but old applications.

A prime concern for employers is recruiters failing to examine their resume databases. However, this complaint is slowly being phased out now that Applicant Tracking Systems (ATS) have internal search functionality.

ATS technology is useful in today’s volatile labor market. Most organizations are channeling their focus toward rebuilding internal talent and re-skilling in response with an unpredictable labor market. Talent intelligence provides visibility, enhancing your understanding of your workforce’s skillset requirements.

  6.) Automate candidate screening

Perhaps the most unique and innovative way of dealing with mass hiring is the automation of candidate screening. Research shows that 75% of resumes collected from high-volume job postings are considered unqualified. Organizations without an ATS spend time and money screening applications instead of focusing on the bottom line.

A manual, hands-on approach to mass hiring wastes countless hours in skimming unqualified paperwork and documentation. Screening dozens of applications can be mind-numbing for HR teams,  but recruiting software can help you stay organized with high volume hiring and give you back time to focus on other key areas.

 

Contact ExactHire to stay organized when dealing with mass hiring–consider using our ATS software, or let us do the hard work of filling your candidate pipeline, so you can focus on final hiring decisions and onboarding new hires.

 

 

What Should a New Employee Do for the First Week?

Are you interested in increasing new hire retention by 50 percent? How about boosting your team’s productivity by 62 percent? Then, you need a solid onboarding plan. One study found that companies with an effective onboarding plan retained 91 percent of their first-year hires. And those that just wing it when it comes to onboarding? Their new hire retention rate is an abysmal 50 percent.

Now that you know how much is riding on your new employee onboarding process, how do you go about designing the most effective onboarding plan? While the best onboarding plans extend to the new hire’s first anniversary, it’s your employee’s first week that will make or break the effectiveness of your onboarding plan.

Welcoming New Employees During the First Week

Onboarding provides new hires with the support, encouragement and foundation they need to become successful, long-term employees. The first week of onboarding, when excited new hires are most vulnerable to second-guessing their decision, plays a pivotal role in the success of your onboarding process.

According to The Work Institute’s 2021 Retention Report, the average quit rate among new hires during their first year is about 34 percent. One study found that 40 percent of new hire turnover happens within the first month. So, the first week is all about reassuring the new hire that he or she made the right choice.

Several factors help determine employee longevity. Clear expectations, meaningful work and great friendships are just a few of the reasons good employees decide to stay at their jobs. Making meaningful efforts to engage your new hire on these points during their first week will dispel any lingering doubts they may have about you as an employer.

On the other hand, leaving new hires to fend for themselves will increase their apprehension. The more your employee is left questioning the basics, such as where to park or what she should do next, the more she will feel like an outsider. Instead of integrating with the team, she’ll be scouring the job sites with her cell phone while eating lunch alone.

New Employee First Day Agenda

The first day at a new job isn’t unlike the first day of school. We all remember that mix of nervousness and excitement when you desperately want something to go well but you’re not sure that it will. Your paperwork and training are important. But even more important is ensuring that when your new hire goes home and is asked by his friends and family how his first day went, he can answer with a resounding “Great!”

Before New Employee’s First Day

Your new employee first day checklist sets the stage for your new hire’s great first day long before you greet him at the door. A series of emails to welcome your new employee before her first day eases first-day jitters. Emailing the following information will help your new hire prepare for his first day:

  • Links to digitized new employee forms for 2022 and policy documents. Provide these links several days before the new hire’s start date.
  • An organizational chart and bios of team members, if available. Invite the new hire to write a brief bio as a way of introduction. Or create a “Get to Know You” questionnaire.
  • Basic information, such as parking, possible road construction, and dress attire.
  • Let him know who his first point of contact will be and also that he will be eating lunch with the team. Be clear about whether the company will provide his lunch.
  • An email of introduction and welcome from the new hire’s supervisor and others on the leadership team. An email from the CEO will help the new hire connect his role to the company’s mission.

Basics of a New Employee’s First Day

When your new hire arrives for her first day of work, the following strategies will help her feel welcomed and integrate more quickly in her role and within the team.

  • Make sure her workstation is fully set up, with all the tools and network access her role requires.
  • Make sure her point of contact introduces her to the team before leaving her.
  • Provide her with tasks. New employees need to be told what to do. You can set her up with training modules or assign her to shadow a fellow employee for the day. Just make sure she has something to do.
  • Plan a team welcome lunch for the new employees to set the stage for collaboration and friendship.

New Employee Checklist Template for the First Week

Your new employee first week schedule template needs to accomplish a few objectives during the first to help ensure your new hire will go on to become a successful long-term employee. These objectives are related to the Four C’s of onboarding: compliance, clarification, culture, and connection.

Compliance deals with the documents required for the new employee as well as the necessary safety and anti-discrimination training. Clarification means the new hire understands her new role and how it connects to the company’s mission. Culture loosely refers to the company’s values and how those values translate into its daily operations. Connection refers to the emotional bonds and friendships your new hire will form with her colleagues and the company.

We like to suggest a fifth C: check-in. It’s important to periodically assess how things are going. During check-ins, the feedback the employee provides is just as important as the feedback she receives.

Below is a new hire schedule template for the first week to help you cover all five C’s.

New Hire Checklist Template Before the First Day:

  • Send a series of welcome emails to your new hire.
  • Have new hires fill out digitized paperwork.
  • Set up a workstation with necessary tools, devices and access.
  • Make sure IT sets up all necessary accounts and logins.

New Employee First Day Agenda Template:

  • Make a new employee announcement on the company’s intranet and social media pages.
  • Introduce the new hire to the team and supervisor(s).
  • Provide a tour along with interdepartmental introductions.
  • Introduce the new hire to the executive leadership team, who can then share words of advice for the new employees.
  • Provide a team lunch.
  • Give the new hire a prepared set of tasks.
  • Assign a peer mentor to assist the new hire.
  • During the first week:
  • Send the new hire to work for a day in different departments to help him understand how his role connects throughout the company.
  • Schedule lunch for the new hire with the peer mentor.
  • Schedule a one-on-one meeting with the new hire’s supervisor to help her gain clarification on the role.
  • Assign training modules to the new hire.
  • Give the new hire a “real” work-related project to demonstrate your confidence in his abilities. Make sure it’s a project he can accomplish with his current company knowledge.
  • Give the new hire a list of coworkers he can contact regarding various issues, such IT or HR related questions.
  • Schedule an orientation during which the new hire learns about the company’s history, mission, values and future direction.
  • Schedule an end-of-the-week check-in to answer any lingering questions or concerns.

Design an Onboarding Day by Day Plan

Providing the best onboarding experience for new hires will improve your employee retention.

Your new employee’s first week is pivotal to your onboarding plan. Anxiety and lingering doubts threaten your new hire’s long-term success. By designing a first week onboarding plan, day by day, you can welcome your new employee to the team and increase his engagement and productivity.

Your first week onboarding plan begins long before you greet your new hire on her first day. By sending out informative and welcoming emails, as well as ensuring her workstation is complete prior to her start date, you help ease her anxieties surrounding a significant life change.

Then, by organizing onboarding first day ideas in which she is enthusiastically welcomed to the team and immediately assigned tasks, you reassure her that her new role is meaningful to the organization. Finally, by creating daily onboarding activities to orient your new hire to the company’s culture, mission and values, you lay the groundwork that will boost your new hire retention rate. And always remember to include opportunities for onboarding experience feedback and answers to questions.

ExactHire’s employee onboarding software, OnboardCentric, can help you create an effective, streamlined and consistent onboarding process for new employees. Take the hassle out of coordinating the moving parts of your onboarding plan digitized paperwork, reminders and more. Schedule your free demo today to find out how ExactHire’s OnboardCentric can increase your new hire retention.

Photo by Jamie Street on Unsplash

Job Posting Struggles? 40 Tips to Streamline Your Job Posting Efforts

What’s the trouble with job posting?

Sometimes, life can only be understood through an 80’s cult classic. Remember Gremlins? All those fiendish little imps devolved from a single sweet and cuddly creature.

The role of HR is much like the movie…stay with me. An HR professional’s responsibilities once centered around advocating for employees in a corporate climate bent on profits. Luckily, many companies came around to the idea that their human capital is their most valuable asset. But with that realization, the HR department’s roles multiplied.

Take job posting, for example. From navigating legions of job sites to promoting your employer brand, even posting entry-level job ads can be a pain in the neck. We’ve got you covered with the following 40 tips to streamline your job posting efforts.

How to Write an Optimized Job Posting

Your job posting has to accomplish quite a bit. It needs to be clear, yet appealing. Optimized for search engines, yet written for humans. Your job description must also communicate your culture and employer brand. As powerful tools for your diversity goals, job postings must reflect your company’s awareness of marginalized groups and inclusion efforts.

Preparation Is Key to Writing a Job Ad

Before you set pen to paper, use these following tips:

  1. Meet with team leaders to update the job description.
  2. Identify the core characteristics of your ideal applicant. Note, focus on values rather than experience or educational requirements, e.g., independent worker or team player, etc.
  3. Now identify the minimum experience and educational requirements for the role. Puffing up your requirements just to avoid sifting through too many applications often has the unintended effect of discouraging marginalized groups from applying. Below, we have tips to help candidates self-qualify to prevent an influx of junk resumes.

How to Write a Job Ad to Attract the Best Candidates

  1. Write a job description that appeals to the qualities you identified in your ideal candidate in step 2. Check out this job ad from Taco Bell that appeals to their ideal employee, while also encouraging others to just keep scrolling.
  2. Include the salary range. The transparency reflects well on your employer brand. You’ll help candidates self-qualify. And including salary ranges helps fight the wage gap for women and minorities.
  3. Purge these terms from your vocabulary: superstar, rock star, anything ninja. These terms are dated and really do nothing to help you connect with the right candidate.
  4. Highlight the benefits of working at your company, from actual benefits to work environment.
  5. Use gender-neutral words.

How to Write a Job Posting Optimized for the Search Engines

  1. Use a clear job title. Don’t create a job title that reads “Receptionist/Administrative Assistant.” Doing so confuses the Google job search engine. Instead use one and sprinkle the other one in the job description.
  2. Search for the job title on the top job sites, such as a Glassdoor job posting. Count how many times the keyword is used in the job description for the top results, not counting the sponsored ads that appear first. Aim to use the keyword at least that many times.
  3. Include the location in both the location field and within the job description.
  4. Pro tip: ExactHire ATS optimizes job postings for you in many way.

Tips for Posting to a Job Board

With countless niche job boards, paid job boards and options for sponsored job postings, keeping it all organized can be a chore. These tips will help tame the digital clutter.

  1. Create a secured document or spreadsheet with links to job sites and your company’s login. You’ll have a quick reference for yourself and also a means to delegate the posting of some jobs.
  2. Group your list of the job sites you use with all open positions at the top. Then create separate groups according to job type, such as paid sites for management positions or niche sites for welding positions.

Creative Job Ad Examples

If you’re still itching to post a job ad for a superstar, we have some tips to help you get creative using the best job posting examples.

  1. Focus on how the role improves the world, even in a seemingly small role. For an online job board example, everyone has experienced a rude or incompetent customer service representative. Turn that experience into a job ad in which the candidate can “be the change he or she wants to see in the world” by speaking to that universal experience.
  2. Take a picture of your team having fun. Then post it and your job ad to your social channel–consider looking at your competitors for other social job posting examples.
  3. Create a humorous compilation of the non-awesome qualities you typically see, and write a job ad that calls out the slackers. Just one of the many job board examples using this technique, a job ad for a server read, “Please do not apply if you need nights off because your band has a gig.”
  4. You can flip the humor around and write creative job ad examples that are really, really honest about why your place of work is awesome. Another server ad read, “looking for someone well-versed in the subtle art of sarcasm.”
  5. Create a video on your branded careers page, but don’t be generic to avoid being the butt of the joke in this recruitment video by Fiverr.

Job Board Posting Software

Don’t have a branded careers site? Oh… yikes. That’s too bad because a branded careers site can do some heavy lifting in your recruiting efforts. It can be the place all the job sites send your candidates, where they can fill out an application or view other open positions at your company. Your branded careers sites can also showcase your company’s culture and highlight your employer brand.

A branded careers site is just one advantage of using applicant tracking software (ATS). An ATS is job board posting software that can help you streamline your job posting efforts and help in other ways too, like:

  1. Post to multiple job boards and social media with just one click. An ATS will remember all your favorite job sites and their passwords.
  2. Access a dashboard that analyzes job ad performance across sites on a single screen. Stop wasting time and money on job sites that don’t perform for your company.
  3. Receive recommendations, tailored to your company, for sponsored job posting and programmatic job advertising. Take the expensive guesswork out of paying for job ads.
  4. Increase candidate conversion with mobile everything. Text messaging, QR codes, or even applying with a phone number, going mobile will streamline your recruiting efforts.
  5. Organize your job candidates. An ATS will sort applicants and push the best to the top of the list.
  6. Master compliance reporting. An ATS will also track all the applicant details and create reports to help you stay compliant.
  7. Use an online employment application linked from your branded careers site (hey, it’s worth repeating).

Tips for Top Job Posting Sites

Most applicants go to top job posting sites Indeed, LinkedIn or Google for Jobs. These tips will help you reach them.

  1. Claim your company page on Indeed, perhaps the best job posting site for employers. This is where former employees and interviewees can leave reviews for your company.
  2. Take advantage of LinkedIn’s premium membership to scout out the best passive candidates and send them an Inmail.
  3. Stagger your job postings across sites to remain on page one of Google for Jobs Search. Google’s job post schema is a search engine that pulls together listings across job sites.
  4. Make sure your company’s LinkedIn page is updated.
  5. Make sure the personal profile of whomever is named as the contact in your job ad is updated in LinkedIn.
  6. Join LinkedIn groups where your ideal candidates are.

Tips to Find Free Job Posting Sites

Recruiting isn’t cheap. SHRM estimates it takes six to nine months of a position’s salary to recruit and onboard a new hire. Save some money using these tips for finding free job posting sites.

  1. Start with LinkedIn and Indeed, both are top job search sites and have options to post jobs for free.
  2. Edit the HTML of your job posting on your website to integrate with Google for Jobs API. Hint: Your ATS provider will do this for you.
  3. Handshake is a free platform to help employers connect with college students at hundreds of schools.
  4. If you’re one of the thousands of companies going remote, check out Hubstaff Talent, a free job board for remote job listings.
  5. Check out local institutions and niche job boards. Universities, high schools, and state employment sites often offer options to post a job for free online.
  6. Post jobs for free on Craigslist.
  7. Use Monster for free job posting.

Final Tip

Posting job ads can be a bit chaotic. And if you don’t do it right, you risk keeping that chair empty longer than necessary. These tips will help you tame the chaos and organize your job posting efforts. We have one tip that cut the work in half. You ready?

  1. Use an ATS.

Really. It’s the best way to organize and track your job posting efforts. When you use an ATS, you do more than tame the job posting gremlin. You elevate your efforts by harnessing the data that will shorten the time it takes to fill your empty positions.

Ready to learn more? Sign up for a demo of ExactHire today.

 

 

Photo by Prateek Katyal on Unsplash

Hiring with QR Codes

If you’ve been dining out or picking up food to go, it’s likely you have seen or used a QR code to access your menu or even pay a bill. Want to share feedback on an experience? Often, the participant will access a QR code to provide input on a topic. What are QR codes you might ask?

What is a QR Code?

Invented in 1994, QR (Quick Response) codes are matrix barcode readable optic labels…or more simply, those black line patterned squares we see on receipts, papers, billboards and a multitude of other areas. (Even Super Bowl commercials for that matter!) Upon scanning a QR code with a mobile device, a designated webpage will open in the viewer’s browser.

QR codes are not new, but they are a bit newer to mainstream use. They provide contactless convenience to communicate essential information to the reader via a mobile device.  Those nifty square shapes of lines are rising in popularity due to our increasing need for mobile communication, especially since the onset of the pandemic.

No matter the industry, there are ways to incorporate the use of QR codes. Let’s talk about the area where we, HR Professionals, may need extra support now–recruiting and hiring.

Hiring with QR Codes

Companies are short staffed and desperately seeking interested, qualified applicants to fill their job openings. How can a company promote its brand and fantastic job opportunities with limited time and space? By hiring with QR codes!

Hiring with QR codes–or using them in your recruitment process–can be the catalyst that amplifies your applicant volume. An employer using QR codes can quickly disseminate valuable content to job seekers, reaching audiences that it might not have connected with otherwise. Plus, they present your organization as modern and tech savvy–which helps your employer brand.

How and Where to Use QR Codes for Hiring

Not sure how or where to use a QR code for hiring? Here are some helpful strategies and tips to incorporate QR codes into your recruiting and hiring processes.

  • Print Media – Printing flyers for distribution or posting in high-traffic areas? If so, then add a QR code so viewers can scan to learn more about your job listings. Motivate job seekers to apply by providing instant information!
  • Signage – Look around, and you’ll see a large number of signs exclaiming “Now Hiring!” Competition is fierce, so include a QR code on your signage to standout and compete with other companies that are vying for the same job seekers. Interested job seekers who are not ready to walk inside and apply can scan the QR code to access your company’s job info. They then can choose to apply immediately or at their convenience.
  • Business Cards – While networking face to face has been altered due to COVID-19, it still exists. Employees with personal business cards can add QR codes. If your organization prints general recruitment cards, add a QR code linked to your company’s “Career Opportunities” webpage.
  • Workroom posters and flyers – Just like using print media for an external audience, workroom flyers are a great way to target an often overlooked talent pool–current employees. Current employees offer knowledge of company culture and goals–and can often jump the “new hire learning curve”. Post flyers with QR codes in break rooms to promote vacancies and show your company’s commitment to internal growth.
  • Transportation – Take your message wherever you go by adding a QR code to your company vehicle via car wraps. It’s company mobility with a mobile message.
  • Receipts – Hospitality, service, and retail industry leaders, in particular, take note. The next time a receipt is provided to your customers, make sure a QR code to your job openings is included at the bottom. Your loyal customers might become your best employees!

Better Hiring with QR Codes

QR codes provide a tremendous amount of data with a quick, simple scan. This helps employers track the effectiveness of recruitment marketing strategies, like print and other display content. And it simplifies the application process by giving job seekers the power to conveniently apply on mobile devices, giving them a way to “apply on the fly”.

QR codes communicate directly to audiences–safely, quickly and thoroughly. As HR professionals, we seek to make the applicant experience impactful, timely, and accessible. Hiring with QR codes helps you achieve this and much more!

 


ExactHire ATS makes it easy for employers to deploy QR Codes in the hiring process, contact us today to learn more.

 

 

What Is Good Employer Branding?

In 2021, as the pandemic continues, and the Great Resignation upends the labor market, and the reckoning with the country’s decades-long skills gap arrives, companies are pulling out all the stops to fill positions with the best talent possible. If you’re like most recruiters, you’ve researched the best jobs sites and you’re capable of writing killer job ads that get job seekers’ attention. And if you’re like the smartest recruiters, you’ve invested in an applicant tracking and onboarding system that simplifies the hiring process and lets you focus on the big picture strategies to attract high quality applicants, like good employer branding. But what is employer branding and how will an employer branding strategy help you hire the best candidates?

 

Download ExactHire Company Culture E-book

Why Your Employer Brand Is Important

Good employer branding in recruitment is the blueprint for attracting the attention of and creating a relationship with prospective candidates.

In the digital noise of the current post-information age, companies have to work harder to stand out. I say “post-information age” because, apparently, the experts haven’t quite figured out what to call the emerging age. The “Era of Innovation” is one contender. Then, there’s the rather pessimistic “Age of Reckoning.” Or the straightforward “Age of Automation,” as coined by a self-described former Mechanical Engineer on a Quora forum.

All of this is to say that everything is changing. Really fast. Which is why you may have had trouble figuring out how to develop your employer brand or even why you need an employer brand in the first place.

The speed at which everything is changing is also exactly why job candidates need you to have a strong employer brand. Your employer brand helps candidates know what employees can expect from your company. In the Age of—Something—candidates are looking for assurance that your company can successfully navigate current and future changes. In other words, is your company a steady ship?

That isn’t to say that your employer branding is all about easing your candidates’ anxieties. It’s actually quite the opposite. It’s about proving you’re adaptable and resilient.

It may seem like the key elements that affect an employer’s brand is a lot like your overall brand. To a degree, the character you present to your customers should extend to your employees. Also, after reading your job description, prospective candidates will familiarize themselves with your overall brand. But the benefits of employer branding will help candidates imagine whether your company will support their professional and personal goals—or not.

Assess Your Employer Brand

The importance of employer branding lies in attracting and retaining talent in the modern corporate world.

Do you have a strong Employee Value Proposition? Or is your mentality stuck in the Great Recession, when prolonged unemployment shifted power to employers?

If the employee push to remote work tells companies anything, it’s that employees want work and life balance. Today’s workforce simply isn’t willing to sacrifice their personal life for their career. Flexible schedules, remote work opportunities, and childcare stipends all help employees achieve that balance.

Are your company’s values well-defined? And do those values extend to how you treat your employees?

Your value statement probably talks about things like integrity, trust, and accountability. If your company thinks about your employees as highly as it does your customers—and it should—then those values should also apply everything from your benefits package to your discipline policy.

Is your mission inspiring? And do your new employees have an opportunity to participate in the mission so that their individual roles have meaning?

We all have a basic human need to feel like we are doing something meaningful. You can motivate even entry level employees by connecting their daily duties to the company’s overall mission.

Does your company value social justice? Do you have strong programs aimed at increasing diversity in your organization?

Candidates recognize the importance of diversity, and not just for the value it brings to marginalized groups. Companies with a diverse workforce benefit from fresh ideas and new perspectives. Prospective candidates will be looking for evidence they’ll find inclusion in your workplace.

Does your company have meaningful social responsibility initiatives?

Candidates, as well as your consumers, understand that only strong collective efforts can solve big problems, like climate change and poverty. They’re looking to support businesses committed to contributing solutions.

Make Employer Branding Important

The best employer branding ideas of 2021 start with creating a composite of your ideal candidate. You may have several ideal candidates across multiple positions and departments. But all of your profiles should have common values that drive your business’s success. You will measure employer branding strategy alongside this representation of the model candidate.

Next make an honest assessment of your current work environment. Is it the kind of place your ideal candidate would want to work? The questions in the previous section are a good place to start. But, also gather feedback from your current and former employees.

Check review sites such as Glassdoor and LinkedIn to find out what people are saying about your workplace. Consider conducting an anonymous survey of your current employees. Review your notes on exit interviews with parting employees.

Take stock of your current recruiting results. Applicant tracking software can help you gather important data, such as the most effective jobs sites for your open positions and what percentage of your new employees stick around past their first anniversary. Using assessments to quantify the strengths which make your best employees shine will help you create a recruiting strategy to attract more individuals with the same qualities.

You can begin to develop your employer branding strategies by sorting the information you gather. Make lists of what you’re doing right and what you could improve upon. Strategies for improving the employee value proposition are accessible to even small businesses.

While some important employer branding examples, such as pay and benefits, may require a sizable investment, other less-costly strategies can also pack a punch. Items such as improving your culture, creating a more equitable discipline policy or promoting from within can improve your employee retention while also attracting talent to your organization.

 

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Employer Branding Ideas

After taking stock in what makes your company a great place to work and implementing strategies to improve shortcomings, you’re ready to create a game plan for communicating to prospective candidates the mind-blowing awesomeness that is your workplace.

Your website is fertile ground for growing your employer branding strategies. Microsoft demonstrates that they value their employees’ unique talents, even if those talents are not work-related. Their Microsoft Life page features employees’ passions outside of the office. From bakers to farmers to disability advocates, employees open up about their personal lives, which is a powerful indicator to potential applicants that Microsoft expects and encourages the kind of life balance they’re looking for.

You probably already use social media to post job openings. Go beyond job posting and news releases when developing employer branding strategies. Include photos of employees at work. Highlight the company picnic. Congratulate employees on promotions or other milestones. Share stories about causes your company supports.

Your candidate experience is an important part of your employer branding strategy. Even candidates that don’t get the job can become powerful brand ambassadors if you take steps to make their experience positive. Communicate with candidates. Let them know the next steps. Always provide a respectful review of the reasons they didn’t get the job if you decide to hire someone else. Even better, ask them for a review of their candidate experience in return.

Involve your marketing department. Employer branding ideas require quite of bit of marketing. Candidates have a wealth of information at their fingertips. The best candidates also have a wealth of options. Your marketing department can help you craft a branding strategy that gets in front of your ideal candidates while also persuading them that your company fits well with their professional and personal goals.

Employer Branding Strategy

Your marketing department will also let you in on the secret to codifying your employer brand and attracting the best talent: storytelling. When you incorporate storytelling into your employer brand, you achieve several important goals.

First, you convey a consistent message. Great stories can be summed up one sentence. Authors call this sentence the hook, and it succinctly and enticingly conveys what the book is about. As the hook relates to your employer brand strategy, it tells potential applicants what your company is about.

Take the single line at the top of Charity: Water’s branded careers site: “Quit your day job and come change the world.” That one sentence tells the story of what Charity: Water’s employees do every day. All of the copy on career’s page expounds on that story.

Storytelling has another very powerful function: it inserts the reader into the story. On Charity: Water’s careers page, applicants begin to imagine themselves joining the company on their mission to solve the water crisis.

Which brings us to the most important job of storytelling: eliciting emotion, which your marketing company would happily tell you is the key to selling. From the perspective of employer branding, eliciting emotion accomplishes another crucial task: helping candidates qualify (or disqualify) themselves from the job.

Charity: Water’s careers site tells a compelling and pointed story. Applicants can insert themselves into the story and tell right away if they want to be part of it. And if they don’t—then, the company saves themselves the expense of a bad hire because job seekers who are a poor fit move on.

Final Thoughts on Employer Branding

In the Age of—Something—recruiters have their hands full with hiring tasks.  While the internet helps recruiters reach more candidates, it also makes it more difficult for companies to attract their attention. If you’re ready to take a wider perspective on recruiting to create employer branding strategies that will help you hire the best talent, an applicant tracking system can take care of the mundane details such as tracking and sorting candidates. Schedule a demo today to find out how you can free up time to create an amazing employer strategy and reduce your time-to-hire metrics.

Photo by Ian Schneider on Unsplash

 

 

 

 

 

 

 

 

Recruiting Ideas for Low Wage Workers 

Prior to the pandemic, most people used terms like “essential worker” to refer to healthcare workers, police and other first responders. 2020 changed our perceptions of what we think of when we consider jobs that are indispensable to the functioning of our society. It also changed the perceptions the people who work those jobs have of themselves and the roles they perform.

From the pre-pandemic issues surrounding low-wage workers to the effect COVID has had on our perception of them (and to the Great Resignation that’s fueling their exodus from essential jobs), companies are struggling to find innovative ways to recruit for these vital positions.

Who Are Low Wage Workers?

Before executive orders deemed them essential, grocery store workers, delivery drivers and manufacturing workers were more likely to be referred to collectively as “low-wage workers.” And they weren’t always given much respect.

One study found that restaurant workers—hard hit financially because the pandemic caused them to lose their low-wage jobs—endure the most sexual harassment. Another study on working conditions in the U.S. in 2015 found that nearly 20 percent of workers were “exposed to a hostile or threatening social environment.” In other words, these workers were routinely disrespected.

But the tables turned when COVID-19 brought the country to a screeching halt and sent millions to their homes to isolate.

Empty toilet paper shelves and daily home deliveries became the picture of the pandemic for many white-collar workers. The previously invisible mechanisms and supply chains of a smoothly running society were exposed. For the first time for most, Americans couldn’t count on being able to buy the necessities they previously took for granted.

The low-wage workers who had been keeping the supply chain operating were rebranded—rightly—as essential workers. And while state legislatures fervently hashed out which specific businesses were, in fact, essential, everyone readily agreed that those who were stocking shelves and delivering orders were working for the public good.

Fast forward to 2021, your business may be having trouble filling positions with these “low-wage” workers. Corporations like Amazon, Walmart, and Chipotle are addressing their labor shortage by ramping up their average wage to $15 an hour. Most small businesses simply can’t afford to pay their workers that kind of salary. If your candidates are flocking to work for the big box stores, it’s time for you to find creative ways to recruit hourly employees and warehouse workers.

Recruit Low Wage Workers

The key to attracting great low-wage workers is the same as for every other open position: identify what motivates your ideal candidate.

Low-wage workers want the same work and life balance as the rest of the workforce. But their obligations may look a little differently. They are more likely to have trouble finding reliable daycare. They’re more likely to require the day off if their child is sick.

Parents of low-wage workers are also less likely to be independent. These workers may need to take their aging parents to appointments or perform other caregiving duties for them. In the past, rigid employers weren’t understanding when they needed time off to care for family.

Low-wage workers are also more likely to experience financial insecurity. Lack of health insurance and affordable housing means these workers are more likely to live paycheck to paycheck. Employers that are recruiting laborers can help by providing better benefits and perks that reduce their employees’ out of pocket expenses.

Low-wage workers deserve respect. Always. Despite their status as “essential,” many low-wage workers bore the brunt of America’s frustrations. Rude or even violent customers lashed out at helpless cashiers or airline attendants. Going forward, everyone, from customers to managers to business owners, should examine ways to improve the dignity of low-wage labor in their lives.

Creative Recruiting Ideas

Understanding your ideal employee’s needs is one thing. But if you’re among the half of small business owners struggling to find workers, you need recruiting ideas for hourly employees that make you stand apart from your competitors as an employer of choice. And you need recruiting ideas for low-wage jobs that won’t break the bank.

Allow remote work as much as possible. Telecommuting isn’t an option for many low-wage jobs. But you may be able to work it in more than you think. Do your team leads have paperwork or other tasks that don’t require them to be at the workplace? Allow them one day a week to work from home. Even entry level hourly workers can likely complete their training from a laptop at home.

Be open to flexible work schedules. Remember that low-wage workers often have limited options for daycare, medical appointments, and transportation. Work with employees’ family schedules as much as possible. Flexible scheduling may not be convenient for management. But a flexible work schedule can be a low-cost and effective way to attract quality talent.

Offer better benefits and perks. The rising cost of healthcare makes many employers balk at offering better benefits. But your employees and their families still get sick. Find ways to help them with their health-related expenses. Creative recruiting ideas during the pandemic gave rise to low-cost telehealth services that can help employees access preventative care. Likewise, discount plans for dental and eye services are a low-cost way to help your employees save money.

Look for perks that can help your employees save money in other ways. Try increasing the discounts you offer employees for your business’s goods or services. Recruiting ideas outside the box include negotiating special pricing for your employees at local businesses. Cell phone providers or daycare centers may offer your employees discounts at no cost to you.

Recruitment Strategies for Low Wage Jobs

Individual pay and perks are important for attracting and retaining great unskilled workers. But your recruitment strategies for 2021 should include a company-wide approach. Making sure your business is a great place to work will help you attract awesome candidates.

Make your workplace culture as positive and fun as you can. Investing in the morale of your workforce will help you attract energetic hourly workers while also increasing your company’s profitability. With some forethought, improving company culture can be a low-cost recruitment strategy plan to attract great talent.

The most basic thing every small business needs to do is making sure its management staff treats every employee with dignity and respect. Create comprehensive policies that address interactions between management and employees. Invest in thorough training for managers to eliminate workplace harassment and discrimination.

Next, think of creative ways to recognize star performers. Prime parking spaces, restaurant gift cards and even employee of the month plaques will make your employees feel appreciated. Alternatively, address problem behaviors from employees that disrupt the work environment.

Plan social activities for your employees that foster friendship. Workers are more likely to stay at companies where they have formed friendships. Employees can get to know each other if you host a pizza lunch once a month. Plan a company picnic or take your employees and their families to a local baseball game.

When you interview candidates, take them on a tour of your workplace and introduce them to key employees. Let them see firsthand that your company is a great place to work.

Recruit Low-wage Workers with an Applicant Tracking System

Even if you implement all of these ideas, your recruitment strategy will never be as successful as it can be if it isn’t efficient and organized. An applicant tracking system can help you advertise your job openings and increase candidate conversion while collecting valuable data that will help you improve your recruitment process.

With ExactHire ATS, you can post jobs to multiple job boards with a click of a button. From there, a single screen will report performance metrics so you know which sites are most effective for your company. A robust search engine and the ability to sort and assign a status to your candidates will help you find the proverbial needle in the talent haystack.

The data you collect will make your recruitment process more efficient over time. You’ll be able to see which new hires were successful and where you found your best employees. And every year, you can complete your HR compliance reporting effortlessly and accurately.

ExactHire applicant tracking system has built in features that will help you find great low-wage workers, like text recruiting and mobile-friendly applications. If you’re ready to optimize and streamline your search for low-wage workers, contact us today.

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Hiring Former Offenders

Help Wanted! Now Hiring! Sign On Bonus to Work! Those attention grabbing, highly colorful signs are everywhere on windows, billboards, and yard signage. Look on social media or pick up a newspaper – more “Help Wanted” content. Go to the primary source for job openings – online job boards encompass an endless list of companies who are hiring for all levels of roles.

It’s never been more clear. Companies need employees now, and if companies do not meet their staffing needs to operate, doors will close—maybe permanently. So what can companies do to find more employees?

Pandemic Job Market

The pandemic has brought many challenges to the nature of the hiring process. Competition for employees is fierce with organizations scrambling to find additional perks to recruit, and even retain, employees. Good insurance and vacation time won’t cut it anymore; people are seeking flexibility and remote options because many need to be caregivers or provide support to children who are e-learning.

Additionally, there are many factors that affect the ability and willingness of individuals to work. Government funding plays a role along with concerns of physical and mental health due to COVID-19. Ultimately, in discussions with fellow HR colleagues, the consistent concern of finding available employees is reiterated. Where can organizations find potential candidates to fill their vacancies?

Hiring Former Offenders

After listening to an inspirational presentation delivered by Alice Marie Johnson at the HR Indiana Conference a few weeks ago, a solution for many organizations is readily available and has been in the forefront for awhile. To fill vacancies, it is time for organizations to take a clearer look at the former offender population.

First, a little about Ms. Johnson…Alice Marie Johnson was pardoned in 2020 after spending over 21 years in federal prison for her first and only conviction in a nonviolent drug case. She has been instrumental in criminal justice reform and helping former offenders become self-sufficient upon release. Ms. Johnson provided testimonials from multiple former offenders who simply want a chance to prove themselves to employers, their own families and even to themselves.

USA Today also provided statistics that we need to examine. More than 70 million Americans – that’s nearly 1 in 3 adults – have a criminal record. Those adults have families also so nearly 1 in 2 children have at least one parent with a criminal record.

A Brookings report published in March 2018 found that 45% of those released from prison did not have any reported pay in the first calendar year after they returned home. If a person cannot support oneself or their family, that affects the likelihood of recidivism. Earning a living wage to support oneself and family through employment can reduce the likelihood of committing future offenses and break the cycle of incarceration and poverty.

Justice Involved Hiring

As a country, we need economic stability, especially now in an unstable global market. A study released by the Center of Economic and Policy Research in 2016 found that the economy loses out on roughly 2 million workers and approximately $80 million in gross domestic product (GDP) by not hiring justice involved job seekers. That was in 2016, so take into account five years and the influence of a global pandemic, and those numbers have grown.

To help former offenders find more options to acclimate into life outside of prison and re-enter the workforce, the federal government passed the First Step Act. The First Step Act is a criminal justice reform law that reduces prison sentences by changing the sentencing guidelines and facilitating early release, and supports education and treatment programs in prison.

The need to hire former offenders is prevalent. Organizations such as Taking Action for Good (TAG, created by Ms. Johnson), Hope for Prisoners, and Indeed are offering resources to help formerly incarcerated individuals find the stability they need through work.

ExactHire does not provide legal counsel so please check with your company’s legal team. If your organization’s employment application(s) include questions related to conviction history, ensure there are established guidelines internally as to how the conviction will be evaluated in the applicant review process. Consider the impact of the conviction related to the nature of the job, the severity of the offense and how much time has passed since the offense to ultimately determine how much, or if at all, that conviction affects the individual potentially completing the duties of the role.

Ban the Box Policy

As more cities, municipalities and states evolve into Ban the Box entities, companies need to review their employment application content to confirm legality. Even if an organization is in a location that allows companies to ask if an individual has ever been convicted, is that question really necessary to include on an employment application?

Is it worth eliminating a population of individuals who want to work?

Once that question has been answered on an employment application, will that cause any staff to have preconceived notions?

Background checks are consistent resources in the hiring process. As an organization, consider removing the conviction question from the employment application initially to increase applicants. Then, if and when an offer is extended, conduct and review the applicant’s background check. The conviction may show, but at that point after reviewing the applicant’s qualifications and interviews, that applicant might have already demonstrated enthusiasm and willingness to work that supersedes a conviction from years ago.

Employers Benefit from Justice Involved Employees

Consider the nature of the organization. Does the organization have legal parameters that provide bona fide reasons to prevent the hiring of former offenders? Some industries, particularly healthcare, might have certain roles that have hiring restrictions. However, if an organization does not have specific guidelines that prohibit the hiring of former offenders, it’s time to review the qualifications of individuals in a population that is seeking to work.

Hiring former offenders can offer opportunities for an organization to adhere, or even develop, Diversity and Inclusion initiatives. Financial benefits might exist for organizations which hire former offenders as well. An organization might qualify for tax credits through the Work Opportunity Tax Credit (WOTC) program if hiring former offenders. Federal bonding programs also offer additional security for organizations who hire former offenders as well.

Staffing challenges are at an all time high. Let’s keep businesses open. Explore the opportunities for your organization by providing employment opportunities for qualified former offenders. We’re all in this together!


ABOUT EXACTHIRE:

ExactHire offers applicant tracking software with features, such as multiple applications, to allow an organization to customize employment application content. Our OnboardCentric solution has the ability to help organizations effectively manage potential tax credits.

 

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How Do I Create an Online Job Application?

If you’re like most employers, the current worker shortage has you rethinking your hiring strategy. This is especially true in industries like construction, restaurant, and home service. Perhaps in the past you’ve been able to avoid implementing an online job application without sacrificing the quality of applicants you attract. But if you’re one of the thousands of businesses forced to shorten hours or reduce the number of customers you can serve because you don’t have enough workers, you can’t afford to not have an online job application.

But how do you go about creating an online job application? Even after you create an online job application, you’ll have other difficulties to puzzle out. You need to get the application onto your website. And as long as you’re going digital, isn’t there an easy way to capture all that candidate information and sort it to find your best new hires?

Benefits of Online Job Application Forms

Considering how complex creating an online job application seems to be, it’s understandable if you’re still handing applicants a paper form. But you’re missing out on great new hires if you don’t give job seekers a chance to apply online.

According to Pew Research, 77 percent of Americans own a computer. And 85 percent own a smartphone. Digital access means a majority of job seekers go online to find their next job. Online resources outpace other, more traditional ways to look for work, including personal or professional networks, job fairs and employments agencies.

You risk losing out if you require job seekers to open their email application, paste an email address, and attach their resume. The best candidates won’t bother hopping in their cars to drive to your location to fill out a paper form, either. Including an easy-to-complete online job application within your job ad will help you hook the right talent before they click over to your competitor’s job ad.

You’ll see the most benefits from your online job application form if it’s mobile-friendly. Pew Research also says that more than half of young adults use a smartphone during a job search. Overall, 41 percent of smartphone users have used their smartphone during a job search. Smartphone owners are even using their mobile devices for complex tasks. Half have used their smartphone to fill out a job application. These smartphone-wielding job seekers will pass over your job ad if you don’t create a mobile-friendly job application.

Job seekers prefer online job applications for obvious reasons. They don’t have to travel to your location to fill out a paper application. Applicants can take their time answering the questions on your online job application. And if your careers site is mobile-friendly, they can fill out the application almost anywhere. Workers who have multiple jobs or children can fill out applications more easily online than in person.

Simple Employment Application Form

Now that you’re convinced of the benefits of an online job application, how do you go about putting one together? A simple job application form format is your best strategy to get more job candidates. The online job application you create should take no more than 15 minutes to complete and should include fewer than 20 questions. Your online job application should be easy to find within your job ad with a link that says “apply online now.”

Just like with your paper application, you should examine your simple job application form for potential legal liabilities. Education requirements that go beyond the knowledge necessary for the job or questions about criminal history may make you vulnerable to discrimination claims.

Your online job application must be mobile-friendly to attract young people or candidates without computers. You can create a mobile-friendly online job application by including drop-down menus or check boxes where possible. To create a truly mobile-friendly form, you’ll need to understand tech-savvy issues such as responsive design and programming.

Simplicity isn’t just for your job applicants. An online job application should be easy to create and should make your hiring process easier. That inexpensive solution may be prohibitive if your team struggles for hours to understand it. Or a blank job application form in a Word document may not be all that convenient if you’re printing it and throwing in a stack just like your old-fashioned paper applications.

Online Employment Application Software

You’ll reap the most benefits when you choose the right online employment application software. Look for these benefits and capabilities.

  • Flexibility. Your company is exceptional, and you’re looking for a standout new hire. Run-of-the-mill application questions won’t cut it. You want the ability to create custom questions to find candidates that fulfill your unique needs.
  • Mobile-friendly. You’re missing out on a major benefit of a paperless job application if it isn’t mobile-friendly. A free online job application form may seem attractive until you try to complete it on your smartphone. Remember, a third of applicants—and half of young adults—will pass over your online application if it isn’t mobile-friendly.
  • Data-capture. What’s the point of going digital if you’re printing applications and sorting them by hand? When you capture applicant data and store it digitally, you’ll be able to sort applicants and find the people with the skills you need.

This final point is key, and the benefits of data-capture don’t stop there. Over time, you can build a talent pool to draw upon for future open positions. When it comes time to file compliance reports, a few clicks of your mouse will gather the required data. Pairing your online application with applicant tracking software will also help you hone your application process. You’ll know which sites net the best applicants and which online application questions most effectively narrow the field.

 

 

Applicant Tracking System or Online Application?

An online job application will improve the applicant experience and increase the number of applicants you receive. But without an applicant tracking system (ATS), you risk wasting time thumbing through applications or overlooking quality candidates altogether. When you use an ATS , you’ll easily be able to create an online job application and much more.

Create multiple applications with an ATS. Some positions only require a one-step application, while other positions should have multi-step applications. You can even create an internal application for current employees.

Work within an intuitive, easy-to-use interface. Our applicant tracking system allows you to choose from a library of application questions or create your own. You can also choose the best format for the answers, such as text box or multiple choice.

Direct applicants to a branded careers site. Don’t require your applicants to download a job application form or a Word document. Instead, improve your applicant’s perception of your brand with a careers site in which they can fill out your online job application.

Make it easy for smartphone users to find and apply to jobs. Chances are, at least a few of your positions are generally filled with a demographic that primarily uses their smartphone. ExactHire’s online job application is always mobile friendly, without any of the compatibility problems you’ll find with free online employment application software.

Easily sort candidates. With your current paper system, are you able to know at a glance why a candidate wasn’t hired? Using an applicant tracking system, you can create a list of applicant codes. Using these codes, you can always know what prompted a candidate’s advancement to the next step in the hiring process. And you’ll always know the reasons candidates were disqualified.

Final Thoughts on Creating an Online Job Application

Up until now, you probably considered digital job applications a costly addition fit for larger companies. But the current worker shortage has probably shown you that neglecting online job seekers is far more expensive. Don’t waste your valuable time trying to figure out complicated free online employment application software. Instead, let ExactHire create a customized, scaled solution for your hiring needs.

 

Photo by Rodion Kutsaev on Unsplash

 

 

How to Manage Teams in Different Locations

I love the way grandmothers pack priceless wisdom into colorful phrases. Phrases like “when the cat is away, the mice will play” speak volumes about the human tendency to slack off when the boss isn’t around. Or how about this one: “out of sight, out of mind.” When something isn’t in front of me, it gets pushed to the back of my mind.

Maybe you think of these phrases when wondering how to manage teams in different locations. Conventional wisdom says managing dispersed teams is a headache. You can’t possibly make sure your staff isn’t goofing off. You wonder how to handle managerial tasks for a team possibly hundreds of miles away.

Nothing against Grandma, but her notions of remote management are a bit old-fashioned. With the right strategies and software in place, you’ll take to managing dispersed teams like a fish takes to water.

Considerations for Hiring Dispersed Teams

Grandma would say you can’t separate the wheat from the chaff when hiring a dispersed team. When you post job openings for multiple locations, you run the risk of missing high-quality applicants if your process is unorganized. Hiring employees at multiple locations requires strategic planning and implementation.

Perhaps one of the biggest considerations for hiring dispersed teams is maintaining your company’s branding. Multiple locations will probably develop their own unique culture. Your branding becomes the glue that binds employees in different locations to your company’s vision. Without strong branding, different locations may begin to feel like independent outposts for employees as well as customers.

You can introduce applicants to your company’s values, vision, and character with a branded careers site. A single careers website can manage applications for job postings at all of your company’s locations, even allowing job seekers to apply to multiple jobs with one application. Not only will you elevate your brand in your applicants’ eyes, you’ll be able to uncover more qualified candidates and manage applicant data from a cloud-based software system accessible at all of your locations.

From within the applicant tracking system, you’ll be able to sort applicants using a variety of data fields, including location. You can then assign tasks to individuals on hiring teams throughout the organization. You’ll be able to view applicants’ progress throughout the hiring process.

Perhaps most importantly, an ATS will give your hiring teams the tools they need to work independently without sacrificing your ability to oversee the process. An ATS can eliminate many of the intra-company emails and phone calls that hinder hiring across locations. With all the benefits of an ATS, I think Grandma might finally agree you can have your cake and eat it too.

 

Multi-Site Management of Employee Onboarding

Grandma might warn you against biting off more than you can chew when it comes to multi-site management of employee onboarding. It’s true that onboarding new hires at multiple sites can be problematic. Ineffective onboarding will cut into your bottom line, decrease your company’s productivity, and possibly leave you vulnerable to lawsuits.

Employees who undergo a comprehensive onboarding program are productive in their new roles more quickly. Effective onboarding can also improve employee retention. Onboarding software can help you create a consistent and effective onboarding process for all of your locations. You can use these digital onboarding tools when introducing your new hires to your company. Training modules within onboarding software can be customized for each position and its location.

New employee forms get trickier during cross-office collaboration. The best onboarding software will determine the correct new employee forms for each position and location. You won’t need to worry about your hiring teams forgetting about non-compete agreements for new sales people. And you can be sure the correct city payroll tax withholdings are on file. Best of all, onboarding software stores your completed new employee forms digitally. If your new sales person leaves for a competitor a few years down the road, you won’t need to chase down a paper copy of that non-compete agreement.

Even Grandma has to admit, onboarding software leaves no stone unturned.

 

Managing Employees at Multiple Locations

Grandma wouldn’t want you burning the candle at both ends when managing employees at multiple locations. Each location may develop a culture inconsistent with your company’s values. Productivity may suffer when employees aren’t engaged in the company’s larger mission. Poor communication can enhance existing problems.

You can address the challenges of managing employees in different locations by proactively managing your workplace culture. Create a comprehensive onboarding process with an emphasis on your company’s values and mission. Existing employees may benefit from training that focuses on your company’s culture. Try implementing a rewards program for employees who demonstrate behavior consistent with your values.

Nurturing a positive culture and workplace environment will help engage employees. You can also increase employee engagement by offering skill development training. Dispersed employees could access advanced training modules within your onboarding software or classes online. Think about pairing employees at remote locations with mentors working from the company headquarters. These mentors can help employees navigate the company’s dynamics.

Stakeholders need strong communication skills to make these strategies for managing teams at multiple locations successful. Managers with poor communication skills struggle with how to increase collaboration between teams and improve cross-departmental communication. Remind these managers to have regular video conferences with remote team members. Email is great for task-related communication. But only a phone or video call can nurture meaningful connections between co-workers.

You can overcome the challenges of managing and leading remote teams through culture, engagement, and communication. When you use these strategies, your employees will feel more emotionally invested in their roles and happy as clams.

Final Thoughts

Conventional wisdom may say that managing teams in different locations is difficult. Dispersed worksites tend to develop their own culture. Distance can complicate items such as paperwork. And poor communication will make managing remote employees even tougher.

But you’ll be changing your tune when you invest in the right software. And your remote teams will be over the moon when you use strategies to promote culture, engagement, and communication. Before you know it, managing teams in different locations will be a piece of cake.

Are you thinking about investing in applicant tracking software or onboarding software? Contact us today.

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