SMB culture perks and quirks

Perks and Quirks of Working for an SMB

Working for a small to medium-sized business (SMB) is much different than working for a large corporation in various ways. In my personal experience, I have to admit that working for a smaller company better fits my personality. The tight-knit camaraderie and close connections we have to each other’s personal lives feels more like a family environment than the sweatshop-esque call center that I fled before starting here.

Sure, we don’t always get the same financial perks that a Fortune 500 company can offer, but we aren’t getting cheated on our paychecks either. There is a give and take in any relationship–even the employee/employer relationship.


For me, the benefits of a caring team and the perks of occasionally working from home are worth more to me than a company match on a highly-regulated 401K. I am happy to invest my earnings in other vehicles and keep the mileage low on my actual vehicle.

We also bond as a team in a manner that is much more satisfying and organic than anything I have experienced in my past careers. We enjoy the State Fair on an annual basis, reach goals to earn fun prizes, laugh and joke in the hallway, and support each other professionally.


As in life, things are not all sunshine and rainbows. Sometimes working for a smaller company can bring in the very real issue of transparency and lack of professional privacy. Whether it be the announcement of someone’s first sale, new grandchild, or the company budget – we all know the story pretty quickly. But it’s nice to know that if our co-founder is going to be out for the afternoon, we will all get a little note with a FYI. This is a unique quirk of working for a small business–nobody’s rights are being violated here. Having high-visibility is embraced by our team as just the nature of our office life.

All of these small business quirks combine to create a wonderful atmosphere that encourages each of us to do our best and support each other. In times of trial and tribulation, we come together to prevail. Most of these are professional challenges, but very recently, we had a bit of a unique situation in our local office.

Quirky Example: The Bucket Brigade

During a typical April shower in Indianapolis (think monsoon thunderstorm), on an otherwise calm Thursday afternoon in the office, we started to hear some unusually loud precipitation. At first, we weren’t sure if something was really wrong until we entered an unoccupied office and stood shocked by streams of water cascading from the ceiling at multiple points! And this was not just any office, but the office of our sister-company’s vacationing president. Electronics, documents, books, personal items, and more that were being showered with water.

The skeleton crew from our joint office quickly gathered and became the Bucket Brigade. Together we made the best out of the stressful situation by forming a make-shift clean-up crew with the common goal of salvaging the important items that had been drenched. I think most corporate offices would have called ‘the authorities’ and remained idle with the fear of being reprimanded for touching the belongings of others. But being part of a small company meant that our team members who were working remotely could instantly ramp up their efforts, while we were free to address the immediate need of clean-up. Thankfully, we were able to save all the items that had gotten wet, and we gained a fun story and team nickname too.

ExactHire specializes in providing hiring solutions for the SMB market. As a small business that seeks to leverage technology for continued growth, we understand the value and power of affordable technology backed by reliable customer support. To learn how our hiring solutions can enhance your HR operations, contact us today!

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