We are so confident in our Exacthire Applicant Tracking Software and our OnboardCentric Employee Onboarding Software applications that we offer a 60-day money back guarantee on each. If you are not satisfied with your purchase of one or both of the aforementioned software applications, we will gladly issue a full refund of the access fee purchase price.
We develop and sell hiring-related software that we use ourselves and have hundreds of satisfied customers across the United States; and, our client support is an example for others. That is why we can afford to offer these Software-as-a-Service (SaaS) products with this special money back guarantee.
To submit your refund request, simply email our Client Services team at firstname.lastname@example.org details within 60 days of signing your contract. Please tell us which product you wish to terminate and the reason you are requesting a refund. We take customer feedback very seriously and use it to constantly improve our software applications and quality of service. Refund requests are generally processed within 10 days.