ExactHire Terms and Conditions
ACCELERATION HR dba ExactHire
MASTER SUBSCRIPTION AGREEMENT
Effective Date: November 22, 2019
THIS MASTER SUBSCRIPTION AGREEMENT (THE “AGREEMENT”) GOVERNS LICENSEE’S ACQUISITION AND USE OF EXACTHIRE’S SERVICES. BY EXECUTING AN ORDER FORM THAT REFERENCES THIS AGREEMENT, LICENSEE AGREES TO THE TERMS OF THIS AGREEMENT. IF THE INDIVIDUAL SIGNING THE ORDER FORM FOR LICENSEE IS SIGNING ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, SUCH INDIVIDUAL REPRESENTS THAT HE OR SHE HAS THE AUTHORITY TO BIND THAT COMPANY OR OTHER LEGAL ENTITY.
1. SCOPE OF AGREEMENT
This Agreement governs ExactHire’s provision of services to Licensee (“Services”), subject to one or more ordering documents (each such document, an “Order Form”) describing the Services, each of which incorporates this Agreement by reference. The parties may add Order Forms from time to time during the term of this Agreement.
2. PROPRIETARY RIGHTS
(a) License to Services. Subject to the terms and conditions of this Agreement, ExactHire grants to Licensee during the Term a non-exclusive, non-transferable, non-sublicensable, license to access and use the Services Licensee orders solely for the purposes described on the applicable Order Form(s).
(b) Restrictions on Use of Services. The Services are licensed to Licensee for internal use only. In connection with Licensee’s use of the Services, Licensee will comply with all applicable laws, rules and regulations. Licensee will not, and will not permit any third party to: (i) copy, modify, translate, or create derivative works of the Services; (ii) reverse engineer, decompile, disassemble or otherwise attempt to reconstruct, identify or discover any source code, underlying ideas, underlying user interface techniques, or algorithms of the Services; (iii) lend, lease, offer for sale, sell or otherwise use the Services for the benefit of third parties; or (iv) attempt to circumvent any license, timing or use restrictions that are built into the Services.
(c) ExactHire Ownership of Services. Except for the rights granted in Section 2(a) above, ExactHire retains all right, title and interest, including all intellectual property rights, in and to the Services. Licensee acknowledges that the Services include ExactHire’s valuable trade secrets and improper use or disclosure would cause ExactHire irreparable harm. Accordingly, Licensee agrees to use the Services solely as authorized in this Agreement. Licensee further acknowledges that the license granted pursuant to this Agreement is not a sale and does not transfer to Licensee title or ownership of the Services or a copy of the Services, but only a right of limited use. ALL RIGHTS NOT EXPRESSLY GRANTED HEREUNDER ARE RESERVED TO EXACTHIRE.
(d) Licensee Data. Subject to the terms and conditions of this Agreement, Licensee grants to ExactHire a limited, non-transferable (except pursuant to Section 11(a) below) license to use the information and data entered into the Services by Licensee and/or Licensee personnel, or by any third parties acting on behalf of Licensee or at Licensee’s request, including job applicants or recruiting agencies (“Data”) for the purpose of providing the Services. Licensee represents and warrants that: (i) it owns the Data posted by it on or through the Services or otherwise has the right to grant the license set forth in this Section 2(d); (ii) the posting and use of Data on or through the Services does not violate the privacy rights, publicity rights, copyrights, contract rights, intellectual property rights, or any other rights of any person; and (iii) the posting of Data on the Services does not result in a breach of contract between Licensee and any third party. ExactHire may calculate aggregate, anonymized statistics about its customers’ Data and use those statistics (but not the underlying Data) for purposes of sales, marketing, business development, product enhancement, or customer service.
3. USE OF THE SERVICES; SUPPORT
(a) ExactHire’s Responsibilities. ExactHire shall:
(i) provide you with basic support in connection with your use of the Service at no additional charge, and with upgraded support if purchased separately,(ii) use commercially reasonable efforts to make the Service available 24 hours a day, 7 days a week, except for:
(a) planned downtime (which ExactHire shall schedule to the extent practicable during the weekend hours from 6:00 p.m. Friday to 3:00 a.m. Monday Eastern Time), or
(b) any unavailability caused by circumstances beyond ExactHire’s reasonable control, including acts of God, acts of government, floods, fires, earthquakes, civil unrest, acts of terror, strikes or other labor problems (other than those involving our employees), Internet service provider failures or delays, or denial of service attacks, and
(iii) provide the Service only in accordance with applicable laws and government regulations. ExactHire will maintain appropriate administrative, technical and physical safeguards to protect the security, confidentiality and integrity of Data.
(b) Licensee Responsibilities. Licensee will (i) be responsible for its (and, as applicable, its personnel’s) compliance with this Agreement, (ii) use commercially reasonable efforts to prevent unauthorized access to or use of the Services, and notify ExactHire immediately of any such unauthorized access and/or use of which Licensee becomes aware, and (iii) use the Services only in accordance with this Agreement and all applicable laws and government regulations. Licensee will not (w) make the Services available to any third party (except for any third parties acting on behalf of Licensee or at Licensee’s request, such as recruiting agencies), (x) sell, resell, rent or lease the Services, (y) interfere with or disrupt the integrity or performance of the Services or any third-party data contained on the Services, including, as applicable, the third-party data of Licensee’s employees, or (z) attempt to gain unauthorized access to the Services or their related systems or networks.
(a) Fees. Licensee will pay ExactHire the fees described on the applicable Order Form(s) (the “Fees”). Licensee will be invoiced for any implementation fees indicated on the Order Form(s) upon the execution date of Order Form(s). Effective two (2) weeks from date of implementation invoice, Licensee will be invoiced for first installment of recurring fees. All Fees are due within fifteen (15) days of invoice date and are based on Services ordered rather than actual usage. Payment obligations are non-cancelable and, subject to Section 6(d), fees paid are non-refundable.
(b) Payment Terms. For all Fees, Licensee will choose from the payment method and frequency of payment options presented on the Order Form(s) for Services. The preferred payment method is an annual payment via an Automated Clearing House Debit (ACH Debit) transaction; however, Licensee may select other payment options and payment methods for a slight increase in fees to be explicitly outlined in the Order Form(s) for Services.
Licensee is solely responsible for providing ExactHire accurate and complete billing and contact information and for notifying ExactHire of any changes to such information.
(c) Overdue Charges. Late Fee payments will accrue late interest at the rate of 5% of the outstanding balance, or the maximum rate permitted by law, whichever is lower, from the date such payment is over thirty (30) days past due.
(d) Taxes. Licensee will be responsible for payment of all sales, use, property, value-added, withholding, or other federal, state or local taxes except for taxes based solely on ExactHire’s net income. If ExactHire is required to pay any such taxes based on the licenses granted in this Agreement or on Licensee’s use of the Services, then such taxes will be billed to and paid by Licensee.
5. CONFIDENTIAL INFORMATION
(a) Definition of Confidential Information. As used herein, “Confidential Information” means all confidential information disclosed by a Party (“Disclosing Party”) to the other Party (“Receiving Party”), whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Licensee’s Confidential Information will include Data; ExactHire Confidential Information will include the Services; and Confidential Information of each Party will include business and marketing plans, technology and technical information, product plans and designs, and business processes disclosed by such Party. However, Confidential Information (other than Data) will not include any information that (i) is or becomes generally known to the public without breach of any obligation owed to the Disclosing Party, (ii) was known to the Receiving Party prior to its disclosure by the Disclosing Party without breach of any obligation owed to the Disclosing Party, (iii) is received from a third party without breach of any obligation owed to the Disclosing Party, or (iv) was independently developed by the Receiving Party.
(b) Protection of Confidential Information. The Receiving Party will use the same degree of care that it uses to protect the confidentiality of its own confidential information of like kind (but in no event less than reasonable care). The Receiving Party agrees (i) not to use any Confidential Information of the Disclosing Party for any purpose outside the scope of this Agreement, and (ii) except as otherwise authorized by the Disclosing Party in writing, to limit access to Confidential Information of the Disclosing Party to those of its and its affiliates’ employees, contractors and agents who need such access for purposes consistent with this Agreement and who have signed confidentiality agreements with the Receiving Party containing protections no less stringent than those herein. Neither party will disclose the terms of this Agreement or any Order Form to any third party other than its affiliates and its legal counsel and accountants without the other party’s prior written consent.
(c) Compelled Disclosure. The Receiving Party may disclose Confidential Information of the Disclosing Party if it is compelled by law to do so, provided the Receiving Party gives the Disclosing Party prior notice of such compelled disclosure (to the extent legally permitted) and reasonable assistance, at the Disclosing Party’s cost, if the Disclosing Party wishes to contest the disclosure. If the Receiving Party is compelled by law to disclose the Disclosing Party’s Confidential Information as part of a civil proceeding to which the Disclosing Party is a party, and the Disclosing Party is not contesting the disclosure, the Disclosing Party will reimburse the Receiving Party for its reasonable cost of compiling and providing secure access to such Confidential Information.
6. TERM AND TERMINATION
(a) Term of Agreement. This Agreement takes effect on the date Licensee first signs an Order Form incorporating these terms and will remain in effect until all applicable Order Forms have expired or been terminated.
(b) Term of Purchased Subscriptions. The term of each subscription shall be as specified in the applicable Order Form(s). Except as otherwise specified in an Order Form, subscriptions will automatically renew for additional periods equal to the expiring subscription term or one year (whichever is shorter), unless either party gives the other written notice (email acceptable) at least 30 days before the end of the relevant subscription term. Except as expressly provided in the applicable Order Form(s), renewal of promotional, or one-time priced subscriptions will be at ExactHire’s applicable list price in effect at the time of the applicable renewal. Notwithstanding anything to the contrary, any renewal in which subscription volume or subscription length for any Services has decreased from the prior term will result in re-pricing at renewal without regard to the prior term’s per-unit pricing.
(c) Termination. If either Party commits a material breach or default in the performance of any of its obligations under this Agreement, then the other Party may terminate this Agreement, provided that the terminating Party gives the breaching or defaulting Party written notice of termination specifying the underlying breach or default within 30 days of discovery of such breach or default, and such breach or default remains uncured 30 days after the breaching or defaulting Party receives the notice.
(d) Effect of Termination. Upon expiration or termination of this Agreement for any reason, the rights, licenses and access to the Services granted to Licensee under this Agreement will immediately terminate. If this Agreement expires, or if ExactHire terminates this Agreement pursuant to Section 6(c), all Fees will become immediately due and payable to ExactHire. If Licensee terminates this Agreement pursuant to Section 6(c), ExactHire will provide Licensee with a pro-rated refund of any prepaid Fees covering the period from the date of termination through the end of the Term. In no event will expiration or termination of this Agreement relieve Licensee of any obligation to pay Fees payable for the period prior to the date of termination.
(e) Data. Upon expiration or termination of this Agreement for any reason, ExactHire shall provide an export file of all Customer Data stored on the Platform (in a reasonably usable digital format) to Licensee, if Licensee requests this within thirty (30) business days of such expiration or termination. After such 30-day period, ExactHire will have no obligation to maintain or provide any Customer Data, and as provided in the Documentation may thereafter delete or destroy all copies of Customer Data in its systems or otherwise in its possession or control.
(f) Survival. All terms and provisions of this Agreement, including any exhibits, which by their nature are intended to survive any termination or expiration of this Agreement, will so survive.
7. REPRESENTATIONS AND WARRANTIES
Each party represents and warrants to the other party that: (a) it is duly organized, validly existing and in good standing as a corporation or other entity as represented herein under the laws and regulations of its jurisdiction of incorporation, organization or chartering; (b) it has the right, power and authority to enter this Agreement and to grant the rights and licenses granted hereunder and to perform all of its obligations hereunder; (c) the execution of any Order Form(s) incorporating this Agreement by its representative whose signature is set forth therein has been duly authorized by all necessary corporate or organizational action of the party; (d) when any Order Form incorporating this Agreement is executed and delivered by both parties, this Agreement will constitute the legal, valid and binding obligation of such party, enforceable against such party in accordance with its terms; and (e) it will abide by all applicable federal, state and local laws and regulations with respect to online activities, use of end user data and the products and services offered by each party in connection with this Agreement.
8. WARRANTY DISCLAIMER
EXCEPT AS EXPRESSLY SET FORTH IN SECTION 3(a), THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. AND EXACTHIRE MAKES NO PROMISES, REPRESENTATIONS OR WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE SERVICES, INCLUDING THEIR CONDITION, CONFORMITY TO ANY REPRESENTATION OR DESCRIPTION, OR THE EXISTENCE OF ANY LATENT OR PATENT DEFECTS. EXACTHIRE SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE AND ALL OTHER IMPLIED OR STATUTORY WARRANTIES, AS WELL AS ANY LOCAL JURISDICTIONAL ANALOGUES TO THE ABOVE. EXACTHIRE DOES NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE OR THAT THE SERVICES WILL WORK WITHOUT INTERRUPTIONS.
9. LIMITATION OF LIABILITY
IN NO EVENT WILL EITHER PARTY’S LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED FEES PAID BY LICENSEE TO EXACTHIRE PURSUANT TO THIS AGREEMENT. EXCEPT FOR A BREACH OF THE LICENSE RESTRICTIONS OR CONFIDENTIALITY OBLIGATIONS, IN NO EVENT WILL EITHER PARTY HAVE ANY LIABILITY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, ARISING OUT OF OR RELATED TO THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED PROFITS OR LOSS OR INTERRUPTION OF USE OF ANY FILES, DATA OR EQUIPMENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. THE PARTIES AGREE THAT THE FOREGOING LIMITATIONS REPRESENT A REASONABLE ALLOCATION OF RISK UNDER THIS AGREEMENT.
Each party (“Indemnifying Party”) will indemnify, defend and hold the other party (“Indemnified Party”) harmless from any claim, action, suit or proceeding made or brought against the Indemnified Party arising out of or related to the Indemnifying Party’s breach of any term of this Agreement.
(a) ExactHire will indemnify, defend and hold Licensee harmless from any third party claim, action, suit or proceeding made or brought against Licensee alleging that Licensee’s use of the Services in accordance with this Agreement infringes such third party’s intellectual property rights (an “Infringement Claim”). In the event of an Infringement Claim, ExactHire may, at its sole option and expense: (A) procure for Licensee the right to continue use of the Services or infringing part thereof; or (B) modify or amend the Services or infringing part thereof, or replace the Services or infringing part thereof with other software having substantially the same or better capabilities; or, (C) if neither of the foregoing is commercially practicable, terminate this Agreement and repay to Licensee a pro rata portion, if any, of any pre- paid Fees. ExactHire will have no liability for an Infringement Claim if the actual or alleged infringement results from (1) Licensee’s breach of this Agreement, (2) Licensee’s modification, alteration or addition made to the Services or any use thereof, including any combination of the Services with software or other materials not provided by ExactHire, (3) Licensee’s failure to use any corrections or modifications made available by ExactHire that would not result in any material loss of functionality, or (4) use of the Services in a manner or in connection with a product or data not contemplated by this Agreement. ExactHire also disclaims any liability for settlements entered into by Licensee or costs incurred by Licensee in relation to an Infringement Claim that are not pre-approved by ExactHire in writing. THIS SECTION STATES THE ENTIRE LIABILITY OF EXACTHIRE WITH RESPECT TO ANY INFRINGEMENT CLAIM.
(b) Licensee will indemnify, defend and hold ExactHire harmless from any claim, action, suit or proceeding (i) made or brought against ExactHire involving allegations that Licensee breached any of its representations, warranties or obligations under this Agreement, or (ii) arising out of or resulting from ExactHire’s use of any Data in accordance with this Agreement.
11. MODIFICATION OF SERVICE OR THIS AGREEMENT
(a) The Services may be made available in free or paid versions at different levels. Not all features and functionality of the Services may be available in each version or level. ExactHire reserves the right, in its sole discretion, to modify, add, or remove portions and/or functionality of the Services on a temporary or permanent basis, without liability to Licensee or any third party.
(b) ExactHire may modify, add, or remove portions of this Agreement at any time. In the event ExactHire determines it is necessary to make a material modification to this Agreement, you will be notified of such change. Note that your use of the Services after modifications to the Agreement become effective constitutes your binding acceptance of such changes.
(c) If you are dissatisfied with the terms of this Agreement or any modifications to this Agreement or the Service, you agree that your sole and exclusive remedy is to terminate this Agreement and discontinue any use of the Service.
(a) Assignment. Neither party may assign this Agreement or any rights or obligations hereunder, directly or indirectly, by operation of law or otherwise, without the prior written consent of the other party; provided, however, that ExactHire may assign this Agreement to a parent, affiliate, subsidiary, or successor to its business, if any. Subject to the foregoing, this Agreement will inure to the benefit of and be binding upon the parties and their respective successors and permitted assigns. Any attempted assignment in violation of this Section 11(a) will be null and void.
(b) Export Regulations. Licensee agrees to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations (“EAR”) maintained by the U.S. Department of Commerce, trade and economic sanctions maintained by the Treasury Department’s Office of Foreign Assets Control, and the International Traffic in Arms Regulations (“ITAR”) maintained by the Department of State. Specifically, Licensee covenants that it will not — directly or indirectly — sell, export, re-export, transfer, divert, or otherwise dispose of any products, software, or technology (including products derived from or based on such technology) received from ExactHire under this Agreement to any destination, entity, or person prohibited by the laws or regulations of the United States, without obtaining prior authorization from the competent government authorities as required by those laws and regulations. Licensee agrees to indemnify, to the fullest extent permitted by law, ExactHire from and against any fines or penalties that may arise as a result of Licensee’s breach of this provision.
(c) API Integration. If you integrate with ExactHire using our API, you must use efficient programming, which will not cause too many requests to be made in too short a period of time, as-determined solely by ExactHire. If this occurs, ExactHire reserves the right to throttle your API connections, or suspend or terminate your Services.
(d) Security Breach.
(i) External Breach: In the event of a security breach, as defined by Applicable Law, by anyone other than Licensee employee, contractor or agent, upon discovery of such breach, ExactHire will:
(a) initiate remedial actions that are in compliance with Applicable Law and consistent with industry standards; and
(b) notify Licensee of the security breach, its nature and scope, the remedial actions ExactHire will undertake, and the timeline within which ExactHire expects to remedy the breach.
(ii) Internal Breach: In the event of a security breach, as defined by Applicable Law, by your employee, contractor or agent, you shall have sole responsibility for initiating remedial actions and shall notify ExactHire immediately of the breach and steps you will take to remedy the breach.
(e) Severability. If any provision of this Agreement is held by a court of competent jurisdiction to be contrary to law the remaining provisions of this Agreement will remain in full force and effect.
(f) Governing Law and Jurisdiction. This Agreement is governed by and construed under the laws of the Indiana without reference to conflict of laws principles. All disputes arising out of or related to this Agreement will be subject to the exclusive jurisdiction of the state and federal courts located in Indianapolis, Indiana, and the parties agree and submit to the exclusive jurisdiction and venue of these courts.
(g) Entire Agreement. This Agreement, together with the Order Forms, embodies the entire understanding of the parties and supersedes any previous or contemporaneous communications, whether oral or written; and may be amended only by a writing signed by both parties.
13. CONTACT INFORMATION
If you have any questions about the Service or this Agreement, you may contact us at:
10333 N. Meridian, Suite 130
Indianapolis, IN 46290
ARCHIVED VERSIONS: Eff. thru November 21, 2019