This is my last blog in this series and it has been fun to write about these topics. Today’s lesson is a simple one, but it never hurts to reiterate the importance of having good manners. In society as a whole, people seem to be using manners less and less, but yet we try so hard to instill these in our kids. Using “please” and “thank you” will help maintain a pleasant and positive vibe in your company and with your clients.
Here are reasons why you should be mindful of your manners at work (and outside the office):
When you write emails to colleagues or clients, make sure to still use your manners. Say “thank you” when ending your email, or say “please” when you are requesting information. You will see that this will catch on quickly and others will respond back in the same way. This works in other ways around the office or with face-to-face meetings with customers, as well. If you are positive and agreeable, those around you will start to behave in the same way.
Don’t Reciprocate Bad Behavior
This can be hard at times for anyone, but if you are being treated poorly, do not stoop to that level, yourself! Remember your manners and be as polite as possible. You never know what is causing the other person to act in this way; it could be that he/she is having a really bad day, not feeling well or received bad news… the main thing to remember is to still use “please” and “thank you” and not let his/her bad mood affect you or your work day.
Simple & Sweet
The same thing holds true when you are having a bad day, yourself. Try to stay positive in all communications and don’t let negativity ruin your day. Use those manners as best you can, and you might find that your day will turn around. I am a firm believer in the fact that staying positive will make you more successful in your life, career or otherwise.
Thank you for reading my blogs regarding business behaviors and having kids, its been a good reminder for myself, as well!
Image credit: Thank You! White Chocolate Feast for Kids May 04, 20101-13 by Steven Depolo (contact)